ePMS RESTAURANT SYSTEM

 PROCUREMENT MANAGEMENT

  • To Purchase Order
  • Purchase Approval
  • Purchase Items
  • Procurement, Stocks Reports

DISH MANAGEMENT

  • Add New Dishes with recipe (including picture & Arabic name)
  • Edit & update or delete dish
  • Calculation of Costs & fix selling price

SALES & BILLING

o Display Dishes

  • With pictures & costs
  • Categorized display of dishes by its type
  • By Dish Packages / Deals

o Billing

  • Bill an order with cash or credit card or combination of both
  • Includes customer records & loyalty options e.g.: for promotions & discounts
  • Maintain billing with variations e.g.: VAT
  • Print receipt with details

o Sales Report

Options

  • Login & log off
  • Change currency
  • Staff Management
  • Terminal Management
  • Network with multiple users
  • Loyalty Management
  • Utilities e.g.: calculator, notepad
  • Backup

Restuarant

 Table Management

  • Reservations can be performed using both table charts and floor plans
  • Interface to third party booking systems for real time availability
  • Optional for holding payment details to reserve table (Credit Card or Debit card numbers with ) – deleted from system after bill settled to avoid PCI compliance issues
  • Confirmation email option or API link to SMS message system
  • Handle walk in with option to capture contact details to store in loyalty system
  • Tables can be customised and defined to suit the selected reservation groups, bring tables together for large group reservations
  • Option to set table to occupied when group arrives or automatically set when first order placed
  • Reservation amendments and cancellations can be performed with ease
  • Table(s) released back to standard configuration and set available when bill is paid
  • Audit trail to track changes and cancellations, option to charge cancellation fee
  • Update customer history with details of visit and option to send thankyou email with any future promotions

 Order handling

  • Order at front desk or using order taking mobile handheld
  • Support eat in and takeaway orders
  • Generate tickets for Drink order and Kitchen order
  • Ability to edit kitchen orders and reprint kitchen tickets
  • Transfer orders between tables
  • Ability to customise and add notes for special orders
  • Upselling suggestion prompts  and terminals highlight when a particular dish or item is running low on stock
  • Takeaway instructions for packing to collect or deliver
  • Bill creation, allowing split bills by item or percentage
  • Bill setup configuration to add lines showingcancellation fee
  • optional/mandatory service charge
  • Local government Tax
  • VAT/GST calculation (either showing net or gross TAX)
  • Any applicable discount
  • Payment methods
  • Cash
  • Integrated Payments with payment gateway devices including Contactless and Mobile payment support
  • Gift Cards
  • On Account