ePMS Restaurant Management

PROCUREMENT MANAGEMENT

To Purchase Order
Purchase Approval
Purchase Items
Procurement, Stocks Reports

DISH MANAGEMENT

Add New Dishes with recipe (including picture & Arabic name)
Edit & update or delete dish
Calculation of Costs & fix selling price

SALES & BILLING

o Display Dishes

With pictures & costs
Categorized display of dishes by its type
By Dish Packages / Deals

o Billing

Bill an order with cash or credit card or combination of both
Includes customer records & loyalty options e.g.: for promotions & discounts
Maintain billing with variations e.g.: VAT
Print receipt with details

o Sales Report

Options

Login & log off
Change currency
Staff Management
Terminal Management
Network with multiple users
Loyalty Management
Utilities e.g.: calculator, notepad
Backup

Restuarant

Table Management

Reservations can be performed using both table charts and floor plans
Interface to third party booking systems for real time availability
Optional for holding payment details to reserve table (Credit Card or Debit card numbers with ) – deleted from system after bill settled to avoid PCI compliance issues
Confirmation email option or API link to SMS message system
Handle walk in with option to capture contact details to store in loyalty system
Tables can be customised and defined to suit the selected reservation groups, bring tables together for large group reservations
Option to set table to occupied when group arrives or automatically set when first order placed
Reservation amendments and cancellations can be performed with ease
Table(s) released back to standard configuration and set available when bill is paid
Audit trail to track changes and cancellations, option to charge cancellation fee
Update customer history with details of visit and option to send thankyou email with any future promotions

Order handling

Order at front desk or using order taking mobile handheld
Support eat in and takeaway orders
Generate tickets for Drink order and Kitchen order
Ability to edit kitchen orders and reprint kitchen tickets
Transfer orders between tables
Ability to customise and add notes for special orders
Upselling suggestion prompts and terminals highlight when a particular dish or item is running low on stock
Takeaway instructions for packing to collect or deliver
Bill creation, allowing split bills by item or percentage

Bill setup configuration to add lines showingcancellation fee

optional/mandatory service charge
Local government Tax
VAT/GST calculation (either showing net or gross TAX)
Any applicable discount

Payment methods

Cash
Integrated Payments with payment gateway devices including Contactless and Mobile payment support
Gift Cards
On Account